Back Office Executive

🗣️ Core Responsibilities

1. Outbound Calling

   • Reach out to potential clients to introduce products/services, generate leads, or set up appointments.

   • Use cold-calling techniques and follow prepared scripts, while personalizing to prospects .

2. Inbound Call Handling

   • Respond promptly to incoming inquiries — answer questions, resolve issues, and redirect as needed.

3. Lead Generation & Follow-up

   • Identify leads, nurture them through follow-up calls, and hand off qualified leads to sales teams.

4. Sales Conversion

   • Present features, benefits, and pricing persuasively to convert interest into sales or appointments.

   • Achieve or exceed daily/weekly/monthly targets Razorpay.

5. CRM & Data Management

   • Diligently record call details, outcomes, and follow-up actions in the CRM.

6. Customer Service & Complaint Handling

   • Address customer grievances or concerns, escalate unresolved issues appropriately.

7. Reporting

   • Provide regular updates or reports on call outcomes, sales metrics, and feedback to supervisors or team leads Interview Guy.

🛠️ Essential Skills & Qualifications

• Strong Communication: Clear, persuasive verbal skills, and active listening.

• Resilience & Objection Handling: Ability to handle rejection professionally and stay motivated.

• Time Management: Efficient multitasking and handling high call volumes.

• Technical Know-How: Familiarity with CRM tools, phone/VoIP systems, and basic MS Office.

• Problem-Solving & Customer Orientation: Quick thinking and empathy in resolving client issues.

• Sales Aptitude: Persuasive ability and negotiation skills to close deals.

• Education & Experience: Minimum high school diploma; experience in telecalling or customer service preferred

• It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., PRATAP MARKETING SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 2 Back Office Executive at PRATAP MARKETING SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:30 AM - 06:30 PM timing.