Back Office Executive

Job Title: Back Office Executive – Automobile Industry

Job Summary:

The Back Office Executive is responsible for handling administrative, documentation, and coordination tasks to ensure smooth day-to-day operations of the showroom/service center. The role supports sales, service, and accounts teams by maintaining accurate records and efficient backend processes.

Key Responsibilities:

• Maintain and update customer records, vehicle details, and service history in the system

• Prepare invoices, quotations, delivery challans, and other documents

• Coordinate with sales and service teams for order processing and vehicle delivery

• Handle RTO documentation and follow-ups for vehicle registration

• Manage stock records (vehicles, spare parts, accessories)

• Assist in insurance and finance documentation processing

• Ensure proper filing and documentation of all records

• Handle customer queries over phone/email related to documentation and status updates

• Generate daily, weekly, and monthly reports for management

• Support billing and accounts team when required

Skills & Requirements:

• Basic knowledge of automobile industry processes

• Proficiency in MS Excel, Word, and dealership management systems (DMS)

• Good communication and coordination skills

• Attention to detail and accuracy in documentation

• Ability to manage multiple tasks and meet deadlines

Qualification:

• Graduate in any field (Commerce preferred)

• 1–3 years of experience in automobile showroom/service center preferred

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.