We are looking for a Back Office Executive to join our team at Orient Enterprise Gujarat Private Limited. The position offers a salary of ₹15,000–₹25,000 per month, along with a collaborative work environment and growth opportunities.
Key Responsibilities:
Understand customer requirements and provide suitable solutions.
Respond to customer queries promptly through email, phone, Whatsaap or text.
Prepare quotations using MS Word and SAP HANA.
Maintain quotation logs, follow up with customers, and support order conversion.
Handle sales orders, customer complaints, pending orders, and update records in the system.
Coordinate timely dispatch and delivery to customers.
Escalate customer issues and requirements to the concerned manager/supervisor.
Job Requirements:
Qualification: Graduate
Experience: 1–5+ years
Strong attention to detail and accuracy.
Good organizational and communication skills.
Ability to manage multiple tasks efficiently.