Job Title: Backend Executive
Location: [Vikaspuri, Delhi]
Job Type: Full-time
Experience: 1–2 years (Freshers can apply)
Job Description:
We are looking for a proactive and detail-oriented Backend Executive to support our operations team. The ideal candidate should have basic computer knowledge, good communication skills, and the ability to handle emails and customer calls professionally.
Key Responsibilities:
Manage and respond to emails promptly and professionally.
Handle customer queries and complaints over phone calls.
Maintain and update data in internal systems and spreadsheets.
Coordinate with different departments for operational tasks.
Assist in preparing reports and maintaining records.
Perform general administrative and backend support duties.
Requirements:
Basic knowledge of MS Office (Word, Excel, Outlook).
Good verbal and written communication skills.
Ability to handle customer calls politely and efficiently.
Strong organizational and time-management skills.
Prior experience in a backend or support role is a plus.
Minimum qualification: Graduate or Postgraduate