We are looking for a Back Office Executive to join our team at Meridian Stays Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.
More about this Back Office Executive job
Can freshers or experienced candidates apply for this Back Office Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Back Office Executive role.
What salary is offered for this Back Office Executive job?
Ans : The salary for this Back Office Executive job ranges between ₹15,000-₹18,000 per month.
What is the work schedule for this Back Office Executive job?
Ans : This Back Office Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
How many vacancies are there for this Back Office Executive job?
Ans : There are 2 vacancies for this Back Office Executive role.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Back Office Executive position is Andheri (West), Mumbai.
What makes this Back Office Executive job a good opportunity?
Ans : This Back Office Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 2 openings.