Back Office Executive

Key Responsibilities:

• Outbound Calling:

  Making a high volume of calls to potential customers to introduce products/services, explain their benefits, and persuade them to make a purchase or schedule a meeting. 

• Inbound Handling:

  Answering incoming calls from customers, addressing their queries, resolving complaints, and providing support. 

• Lead Generation:

  Identifying and qualifying potential customers through effective communication and follow-up. 

• Sales Support:

  Assisting with sales activities, such as providing product information, processing orders, and offering guidance to customers. 

• Customer Relationship Management:

  Building and maintaining positive relationships with customers by providing excellent service and addressing their needs promptly. 

• Database Management:

  Maintaining accurate records of customer interactions, updating contact information, and tracking sales progress. 

• Sales Target Achievement:

  Meeting or exceeding sales targets and contributing to team performance. 

• Product Knowledge:

  Staying updated on product features, benefits, pricing, and promotions to effectively communicate with customers. 

• Compliance:

  Adhering to telecalling scripts, company policies, and relevant regulations. 

Essential Skills:

• Communication Skills: Excellent verbal communication skills, active listening, and clear articulation are crucial for engaging with customers effectively. 

• Persuasion and Negotiation: Ability to influence customers, handle objections, and close sales. 

• Problem-Solving: Ability to identify and resolve customer issues, provide solutions, and ensure customer satisfaction. 

• Customer Service Orientation: Strong focus on providing excellent customer service and building positive relationships. 

• Resilience and Patience: Ability to handle rejection, manage difficult conversations, and maintain a positive attitude. 

• Time Management: Ability to prioritize tasks, manage call volume, and meet deadlines. 

• Technical Proficiency: Basic computer skills and familiarity with CRM systems and telephone system

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., KHUSHI AGRO PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 10 Back Office Executive at KHUSHI AGRO PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 07:30 PM timing.