Back Office Executive

Job Title: Customer Support Executive

Job Location: Noida Sector 62

Job Type: Full-time

Job Summary:

We are looking for a dynamic and customer-focused Customer Support Executive , The ideal candidate will be responsible for handling customer queries, resolving complaints, and providing exceptional service via phone, email, or chat. Freshers with good communication skills are also welcome.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats in a professional manner

• Resolve customer complaints and provide appropriate solutions and alternatives

• Maintain detailed records of customer interactions

• Process orders, forms, applications, and requests

• Provide product/service information and resolve any emerging issues

• Follow up with customers to ensure resolution and satisfaction

• Escalate unresolved issues to the appropriate internal teams

• Maintain a positive, empathetic, and professional attitude toward customers at all times

Requirements:

• High school diploma or equivalent; a bachelor’s degree is a plus

• Proven customer support experience or experience as a client service representative

• Excellent communication and interpersonal skills

• Good computer skills

Interest candidates kindly shares their resumes on

email : (hr@innopacttechnologies.com)

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., INNOPACT TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 10 Back Office Executive at INNOPACT TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 07:00 PM timing.