Job Title: Software Support Executive
Company: ITrade Telematics
Location: Mowa, Raipur
Vacancy: 1
Job Description:
ITrade Telematics is looking for a dedicated and technically skilled Software Support Executive to join our team. The ideal candidate will be responsible for providing day-to-day technical support to clients, ensuring smooth functioning of software applications, and resolving user issues efficiently.
Key Responsibilities:
• Provide technical support to customers via phone, email, and remote access
• Troubleshoot software-related issues and ensure timely resolution
• Assist in software installation, configuration, and updates
• Maintain records of customer interactions and issues
• Coordinate with the development team for bug fixes and enhancements
• Train users on software features and usage when required
Requirements:
• Graduate in IT/Computer Science or related field
• Basic knowledge of software systems and troubleshooting
• Good communication and problem-solving skills
• Ability to handle multiple tasks and work under pressure
• Prior experience in software support is preferred
What We Offer:
• Opportunity to work in a growing tech company
• Supportive work environment
• Career growth opportunities