Back Office Executive

SUBJECT: KRA (KEY RESULT AREAS)
FRESHERS ARE ALSO WELCOMED.
POSITION/DESIGNATION: BACK OFFICE EXECUTIVE COMPANY: HAIRMATE CLINIC PVT. LTD.
• Coordinate with doctors, patients, sales team & accounts department. • Coordinate with patients after booking.
• Coordinate with patients for medical reports. Guide them to pathological labs as per their convenience. Collect medical reports from patients & then coordinate with respective doctors & clinic personnel.
• Create invoices to collect payments from patients.
• Coordinate with patients before & after surgery.
• Attend to queries of patients.
• Respond to patients’ phone calls even after working hours.

SECOND SALES
• Monthly Patient Follow-Ups: Implement a system for contacting patients who have undergone surgery within the last 9 months. This can be done through phone calls or a combination of calls and emails.
• Treatment Recommendations: During follow-up calls, discuss the potential benefits of PRP, GFC, and other relevant products to enhance recovery and longterm results.
• Sales Target Tracking: Closely monitor sales targets for PRP, GFC, and other products. Adjust sales strategies as needed to meet or exceed these targets.
• Referral Generation: Encourage satisfied patients to refer friends and family by offering incentives or referral programs.
• Follow-ups with patients after surgery, for feedback, photos, Google reviews & all reviews on social media.
• To keep a tap/check on daily reports from Centre Managers & receptionists in regard to inflow, number of patients, surgeries & procedures.
• Back Office Management (HO): Managing the office boy, maintaining a good housekeeping standard, maintaining office decorum, handling petty cash & bill payments on time.
• Inventory Management (Medical): Responsible for Medical Inventory Management across locations with the help of Centre Manager, Receptionist & OT Technicians. To keep a check on consumption & carryout purchases on time.
• Inventory Management (General): Responsible for all general / admin purchases in HO & across locations.
• Courier Management: Send, track, follow-ups, coordinate, payments etc. If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly; and you can do this with proper planning, communication, coordination & follow-ups. Requirements:
• Should be dedicated, spontaneous & self-driven.
• Should execute responsibilities in an impeccable manner.
• Should lead by example.
• Should be good at team work.
• Should never compromise on work standard.
• Should have a strong sense of ownership & integrity.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., HAIRMATE CLINIC PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 2 Back Office Executive at HAIRMATE CLINIC PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 07:00 PM timing.