Back Office Executive

Job Title: Telesales Executive / Back Office

Company: Graven Automation Pvt Ltd
Location: 7/25 Tower F, 2nd Floor, Kirti Nagar Industrial Area, Delhi, India
Job Type: Full-Time
Experience: 01–02 Years
Industry: Industrial Automation / Electrical & Electronics

Key Responsibilities:

Telesales:

• Make outbound calls to prospective customers to promote automation products (PLCs, VFDs, HMIs, motors, etc.)

• Generate leads and follow up on inquiries received via calls, WhatsApp, email, or social media.

• Understand customer requirements and share product offers, specifications, and pricing.

• Coordinate with the field sales team for order closures and appointment scheduling.

• Maintain and update the CRM/database with call logs and customer details.

Back Office:

• Prepare and share quotations, invoices, purchase orders, and sales documents.

• Assist in order processing, logistics coordination, and follow-up with vendors/customers.

• Maintain accurate records of sales, stock, and deliveries in Excel or ERP system.

• Handle incoming calls and walk-in customer inquiries at the office.

• Support the sales team in daily administrative and documentation tasks.

Skills Required:

• Good communication skills (verbal & written in English and Hindi)

• Confident telephone etiquette and persuasive ability

• Knowledge of MS Office (Excel, Word, Outlook)

• Ability to work in a fast-paced, target-driven environment

• Basic understanding of industrial products (preferred but not mandatory)

Qualifications:

• Minimum 12th pass / Graduate (any stream)

• Fresher or up to 2 years of experience in telesales/back office/sales coordination

• Candidates from electrical/automation background will be preferred

Working Days & Hours:

• Monday to Saturday

• 10:00 AM to 6:30 PM

How to Apply:

Interested candidates can call or WhatsApp on:
📞 +91 99190 89567 | +91 72378 02990
Or email your resume to: 📧 kaushal@gravenautomation.com

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., GRAVEN ENGINEERING.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 5 Back Office Executive at GRAVEN ENGINEERING
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 06:30 PM timing.