Back Office Executive

ob Description – Business Development & Billing Executive

Company: Famegrace Formulations

Key Responsibilities:

• Generate and prepare sales invoices/bills accurately and on time.

• Follow up with customers for outstanding payments and ensure timely collections.

• Receive and process orders from existing customers.

• Maintain regular communication with customers to build strong business relationships and support their business growth.

• Provide excellent customer service and resolve customer queries professionally.

• Promote and present new product launches to customers through WhatsApp, Email, Facebook, Instagram, and other digital platforms.

• Share product information, promotional materials, and marketing updates with customers regularly.

• Coordinate with customers to increase sales and expand business opportunities.

• Maintain customer records, order details, payment status, and communication history.

• Achieve sales and collection targets as assigned by the company.

• Identify potential customers and support business development activities.

• Ensure timely follow-up on inquiries, orders, and customer requirements.

• Represent Famegrace Formulations professionally and maintain a positive company image in the market.

Required Skills:

• Good communication and interpersonal skills.

• Basic knowledge of billing and payment follow-up.

• Ability to handle customer relationships effectively.

• Knowledge of WhatsApp, Email, Facebook, Instagram, and other digital communication platforms.

• Strong organizational and follow-up skills.

• Ability to work independently and achieve business objectives.

Company Name: Famegrace Formulations Pvt. Ltd.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.