Back Office Executive

Job Title: Customer Support Executive – Email & Chat Process (HDFC)

Company: Epicenter Technologies

Process: HDFC Customer Service

Job Type: Full-Time, Non-Voice (Email & Chat)

Salary: Up to ₹22,000 in-hand

Location: Bhayander

Job Description:

Epicenter Technologies is looking for skilled professionals to join our Email & Chat Support Team for HDFC Customer Service. This is a non-voice role that requires excellent written communication skills in English to assist customers via email and chat.

Key Responsibilities:

Respond to customer queries via email and chat in a timely and professional manner.

Provide accurate information and resolve customer issues efficiently.

Maintain service quality and ensure customer satisfaction.

Document customer interactions and update relevant databases.

Follow company policies and compliance guidelines.

Requirements:

Minimum HSC (12th pass) or Graduation in any discipline.

Excellent written English communication skills (mandatory).

Prior experience in email/chat support is an advantage.

Strong problem-solving skills and attention to detail.

Basic computer proficiency and typing speed.

Perks & Benefits:

Competitive in-hand salary up to ₹15,000.

Career growth and development opportunities.

Training and skill enhancement programs.

If you're looking to build a career in a professional and dynamic environment, apply now! 🚀

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., EPICENTER TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 10 Back Office Executive at EPICENTER TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.