Back Office Executive

1. Customer Support:

   • Respond to customer inquiries via phone, email, or chat.

   • Diagnose hardware and software issues.

   • Guide customers through step-by-step troubleshooting processes.

2. Issue Resolution:

   • Escalate unresolved problems to higher-level support or service teams.

   • Log and track issues using ticketing systems (e.g., Zendesk, ServiceNow).

3. Technical Expertise:

   • Stay up-to-date on Acer products and updates.

   • Provide support for operating systems (Windows, Chrome OS, Linux).

   • Help customers with warranty claims and service procedures.

4. Documentation:

   • Maintain accurate records of customer interactions and resolutions.

   • Create internal guides or FAQs based on common issues.

5. Communication:

   • Clearly explain technical information in simple terms.

   • Coordinate with internal teams (product, engineering, logistics) for resolution.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., CHILD SUPPORT FOUNDATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 97 Back Office Executive at CHILD SUPPORT FOUNDATION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.