💼 Main Job Responsibilities
The primary responsibility of this position will be to handle new customer enquiries and contacts received through different sources and follow up with them.
• Contact new customers/leads through WhatsApp & Phone Calls
• Follow up with new enquiries and existing customers
• Understand customer requirements and provide basic information
• Maintain customer/contact details in Excel or company records
• Prepare and send quotations/details as required
• Regularly follow up with customers for enquiries and quotations
• Coordinate with the sales/office team
• Handle day-to-day back-office and data-entry work
• Maintain proper records of calls, enquiries and follow-ups
🎓 Qualification: Graduate / Post Graduate
💻 Required Skills: Basic Computer Knowledge, MS Excel, WhatsApp & Good Communication Skills
💼 Experience: Freshers can apply; experience in calling, customer follow-up, back office or data entry will be an advantage.