Key Responsibilities:
1. Manage domestic shipments through logistics partners such as Blue Dart & Delhivery via ISL
shopify, including preparation of all required shipping documentation.
2. Coordinate international shipments via DHL, ensuring compliance with shipping requirements
and export documentation.
3. Arrange local deliveries within Mumbai through WeFast and Porter.
4. Maintain live order status updates on the OMS platform, reflecting the current stage of
production and dispatch.
5. Monitor shipments and escalate issues related to shipping partners for transit delays, failed
deliveries, or RTO cases with supporting reasons.
6. Perform regular stock and inventory updates to ensure accurate material and product
availability.
7. Align, prioritize, and coordinate orders for packing and dispatch based on delivery timelines.
8. Communicate with vendors for procurement of raw materials and follow up on material
availability and deliveries.
9. Coordinate with internal teams & update CRM to ensure smooth order execution and
fulfillment.
10. Proficiency in basic computer operations and Microsoft Excel is required; experience with
Shopify will be considered an added advantage.