Roles & Responsibilities:
Assist in monitoring patient enrollment and service delivery processes
Support leave management and coordination of field staff (nurses)
Handle basic queries and escalate grievances or complaints to seniors
Assist in resolving patient and staff concerns efficiently
Support transport and logistics coordination
Help in scheduling field visits and supervising activities
Assist in tracking field performance and identifying gaps
Support patient discharge process coordination
Update reporting manager on field activities and issues
MIS & Reporting:
Assist in preparing reports on manpower utilization and operational metrics
Maintain records and documentation as per company standards
Submit reports to the reporting manager on time
Support any additional tasks assigned by the manager
Requirements:
Bachelor’s degree in any discipline
Good communication and coordination skills
Basic knowledge of MS Office (Excel, Word)
Willingness to work in field operations and learn
Strong problem-solving and organizational skills