Job Title: Back Office Coordinator
Client Location: Choithram Square, Indore
Number of Openings: 1+
Gender Preference: Female
Experience Required: Minimum 1 year
Salary Range: ₹12,000 – ₹15,000 per month
Job Type: Work from Office (WFO)
Working Days: Monday to Saturday
Working Hours: 11:00 AM – 8:00 PM (IST)
Act as a central point of coordination between the showroom and factory teams for smooth order processing and execution.
Monitor and track the status of orders placed through the showroom and ensure timely updates from the factory.
Handle customer communication regarding order deliveries, installation timelines, and status updates.
Address and resolve customer queries and complaints efficiently, ensuring customer satisfaction.
Place orders with the factory based on customer requirements and showroom input.
Manage the procurement and availability of parts or items needed at the showroom or for customers, coordinating with the factory accordingly.
Ensure timely updates and follow-ups regarding parts dispatch, delivery, or pending requirements.
Maintain effective and timely communication to ensure a seamless flow of information between all parties involved.