Back Office Coordinator

We are seeking an office coordinator to join our team in the Skysketch India group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Tourism industry.

The role offers remuneration of Rs. 8000 - 9000 during the provisional period of 6 months.

Job Requirements: We don't recruit any students

The minimum qualification for this role is a Graduate or Diploma in Travel Tourism and Hospitality management, and 6 months of experience. The age limit is between 25 to 40 years. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to working till late evening (office hours 1030 AM to 1930 PM Monday to Saturday)

Only Candidates with a degree or diploma in Hospitality management, knowledge of Travel destinations in India, or strong Geography skills can apply and understand basic English.

For the post, The Following qualifications are preferable

1. Is travel your Passion?

2. Must know tourist places in India and Neighboring Countries

3. Do you have sound knowledge of Geography?

4. Are you capable of communicating through Email & other social media?

5. Are you an Extrovert?

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates. For more details about us, visit www.skysketchindia.com

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Coordinator job

1. What is the eligibility criteria to apply for this Back Office Coordinator job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹9000 - ₹10000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Back Office Coordinator job?
   Ans: This Back Office Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Coordinator job?
   Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., SKY-SKETCH (INDIA).
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Coordinator role?
   Ans: There is an immediate opening of 1 Back Office Coordinator at SKY-SKETCH (INDIA)
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Coordinator job?
   Ans: This Back Office Coordinator job has 10:30 दोपहर - 07:30 शाम timing.