Back Office Coordinator

Job Title: Customer Care Executive

Location: Noida Sector 62 (On-Site)

Job Type: Full-Time

Salary: ₹10,000 – ₹15,000

Experience Level: Freshers are welcome to apply!

(Female Candidates only)

About Us

Orbiqe Technologies Pvt. Ltd. is seeking compassionate and proactive Customer Care Executives to join our growing team. We are currently hiring for a government project for the Bihar Government, where you will play a key role in resolving public queries and ensuring a smooth user experience. This is an exciting opportunity to contribute to a meaningful initiative while building your career.

Key Responsibilities

• Provide exceptional customer support via phone, email, chat, and social media for astrology services, bookings, and account-related queries.

• Handle and resolve queries related to the Bihar Government project, ensuring accurate and timely support.

• Assist customers in booking sessions, selecting astrologers, and navigating our platform.

• Troubleshoot complaints or technical issues with a helpful and solution-oriented approach.

• Maintain detailed records of customer interactions and keep clients informed about updates, promotions, and services.

• Coordinate with astrologers and technical teams to ensure customer satisfaction and smooth operations.

Skills & Qualifications

• Bachelor’s degree preferred.

• Previous experience in customer service is a plus, but freshers are welcome.

• Strong communication skills with an empathetic and professional demeanor.

• Ability to handle sensitive or personal topics with discretion.

• Basic computer knowledge; familiarity with CRM systems is advantageous.

• Ability to multitask and stay calm under pressure in a fast-paced environment.

• Positive attitude and strong teamwork skills.

What We Offer

• Competitive salary and performance-based benefits.

• A supportive and friendly work culture.

• Career development opportunities in a growing company.

• Exposure to working on impactful government projects.

Interested Candidates kindly share there resumes on given Email (admin@orbiqetechnologies.com)

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Coordinator job

1. What is the eligibility criteria to apply for this Back Office Coordinator job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Back Office Coordinator job?
   Ans: This Back Office Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Coordinator job?
   Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., ORBIQE TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Coordinator role?
   Ans: There is an immediate opening of 8 Back Office Coordinator at ORBIQE TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Coordinator job?
   Ans: This Back Office Coordinator job has 09:00 AM - 06:00 PM timing.