Back Office Coordinator

We are looking for a Back Office Coordinator to join our team at Nice Neotech Medical Systems Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a ₹15,000 - ₹20,000 salary.

Key Responsibilities:

• Maintain and organize physical and digital records for easy access and retrieval.

• Communicate with relevant teams to clarify data inconsistencies and improve processes.

• Verify data accuracy, correct errors, and identify irregularities promptly.

• Ensure data accuracy and accessibility to facilitate smooth operations.

• Generate reports and summaries to aid internal decision-making processes.

• Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 3 years of experience. Candidates must have strong attention to detail, a high level of accuracy, solid organizational skills, and the ability to manage multiple tasks efficiently.

Key Roles & Responsibilities:

• Assess the service needs of clients and connect them with the correct provider

• Create and maintain a directory of service providers and resources

• Create and maintain a database of clients and client needs

• Assess client issues and provide recommendations to fix problems

• Ensure each client is given the necessary services and follow up to fill ongoing service needs

• Maintain good relationships with service providers and clients to keep customer base

• Expand the list of resources and providers to assure there are no gaps in services

• Answer telephones and respond to email inquiries in the office

Required Qualifications & Skills:

·      Any Bachelor Degree.

·     1-3 years of industry experience or a related customer service experience required

·     Good communication skills and a problem-solving attitude.

·     Good knowledge of MS office.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.