A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 23,000 /month
Kk Hr Services
Vatva, Ahmedabad
2 - 3 years Experience in Back Office / Data Entry
Full Time
Job Description – Back Office Sales Executive
Job Title: Back Office Sales Executive
Department: Sales / Operations
Job Summary
We are looking for a proactive and detail-oriented Back Office Sales Executive to support the sales team with daily sales operations, order processing, customer coordination, documentation, and follow-ups. The candidate will be responsible for ensuring smooth coordination between customers, sales executives, and other departments.
Key Responsibilities
Provide back-office support to the sales team.
Prepare quotations, sales orders, and invoices.
Handle customer inquiries through calls, emails, and WhatsApp.
Coordinate with customers regarding orders, deliveries, and payments.
Maintain customer databases and sales records.
Prepare daily, weekly, and monthly sales reports.
Follow up with customers for pending orders and payments.
Coordinate with the dispatch, accounts, and logistics departments.
Update sales information in Excel or company software/CRM.
Track order status and ensure timely delivery.
Maintain proper documentation of sales transactions.
Assist the sales team in achieving monthly sales targets.
Required Skills
Good knowledge of MS Excel and MS Office.
Good communication and customer-handling skills.
Knowledge of quotation and order processing.
Basic understanding of sales and billing procedures.
Good email and WhatsApp communication skills.
Strong follow-up and coordination abilities.
Ability to maintain accurate sales records.
Time management and multitasking skills.
Educational Qualification
Minimum 12th Pass / Graduate.
B.Com, BBA, or any graduate degree preferred.
Experience
Fresher or 1–2 years of experience.
Experience in sales coordination or back-office sales will be preferred.
Job Details
Position: Back Office Sales Executive
Department: Sales
Job Type: Full-Time
Salary: As per experience and company policy
Working Days: As per company policy
Location: As per company location
Key Performance Indicators (KPIs)
Accuracy in order processing and documentation.
Timely customer follow-ups.
Proper maintenance of sales records.
Timely preparation of quotations and reports.
Effective coordination with the sales team.
Customer query resolution and service support.
Job Objective: To provide efficient administrative and operational support to the sales department, ensure smooth order processing, maintain customer relationships, and help the sales team achieve business targets.
High Demand
