Back Office Coordinator

Job Description
Title: Back office Executive Job
Type: Full Time

Job Overview:
We are looking for a highly organized and customer-oriented Back office Executive to join our team. The ideal candidate will play a key role in managing bookings for travel, bus services, and cargo operations. This role requires excellent communication skills, attention to detail, and the ability to handle customer inquiries efficiently while ensuring smooth logistics operations.

Key Responsibilities:

Booking Management:
 Process and manage bookings for bus, travel, and cargo services.
 Coordinate with customers to finalize booking details, including schedule, route, and cargo specifications.
 Provide accurate information regarding service availability, pricing, and policies.

Customer Service:
 Serve as the primary point of contact for customers, ensuring a high level of satisfaction with bookings and services.
 Address customer inquiries, complaints, and requests promptly and professionally.
 Maintain good communication with customers regarding changes to booking status, delays, or cancellations.

Documentation & Records:
 Maintain detailed records of all bookings, payments, and cancellations in the system.
 Ensure accurate data entry and reporting for internal records.

Logistics Coordination:
 Liaise with drivers, transport coordinators, and cargo handlers to ensure seamless execution of bookings.
 Ensure compliance with safety regulations, and address any transportation issues that may arise.

Operational Support:  Assist with administrative tasks related to the booking process.

Requirements: Education: 12th Pass / Graduate Skills: Basic Computer Skills, Good Communication.
Experience: 0-1 Year

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Coordinator job

1. What is the eligibility criteria to apply for this Back Office Coordinator job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Coordinator job?
   Ans: This Back Office Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Coordinator job?
   Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., GUJARAT TRAVELS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Coordinator role?
   Ans: There is an immediate opening of 1 Back Office Coordinator at GUJARAT TRAVELS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Coordinator job?
   Ans: This Back Office Coordinator job has 09:00 AM - 06:00 PM timing.