Back Office Coordinator

Fin Health Business Solutions

Job Description: Back Office Coordinator – Loan Process

Experience Required: Minimum 1+ year
Industry: Home Loan & Mortgage Loan

Location: PCMC

Employment Type: Full-time

Role Overview:

Fin Health Business Solutions is looking for a detail-oriented Back Office Coordinator with hands-on experience in Home Loan, Mortgage Loan, Personal Loan & Business Loan processing. The ideal candidate should have strong financial knowledge, excellent documentation abilities, and the capability to manage email communication and Excel-based MIS reporting effectively.

Key Responsibilities:

• Handle end-to-end back-office operations for HL,BL,PL & Mortgage Loan files.

• Collect, verify, and organize customer documents, ensuring accuracy and compliance.

• Conduct financial eligibility checks, income calculations, and preliminary assessments.

• Prepare and maintain loan application files, KYC documents, and supporting paperwork.

• Coordinate with customers, the sales team, and bank representatives via emails and calls.

• Track file status, update MIS, and maintain Excel reports for login, approval, and disbursement.

• Follow up on pending documents and resolve discrepancies promptly.

• Maintain accurate records, documentation, and data in internal systems.

• Support the loan disbursement process by preparing required documentation.

• Manage daily email communication, drafting clear and professional responses.

• Ensure confidentiality and compliance with company and bank guidelines.
  

Required Skills:

• Minimum 1+ year experience in HL,BL,PL & Mortgage Loan processing.

• Strong financial understanding and loan eligibility knowledge.

• Excellent documentation, verification, and record-keeping skills.

• Proficiency in MS Excel (data entry, basic formulas, MIS updating).

• Strong communication and professional email drafting skills.

• Good coordination and follow-up abilities.

• Detail-oriented, organized, and excellent time management.
  

Education:

Any Graduate (Commerce/Finance preferred)

Salary:

₹16,000 – ₹25,000 (based on experience and interview performance)

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.