Back Office Coordinator

Job Title: Admin Executive (Female) – Internet Service Provider

Location:

Job Type: Full-time

Industry: Internet Service Provider (ISP)

Job Description:

We are looking for a responsible and energetic Admin Executive (Female) to join our Internet Service Provider company. The ideal candidate should have strong English communication skills, a positive attitude, and the ability to manage daily administrative and customer support tasks efficiently.

Key Responsibilities:

Handle customer inquiries through phone calls, emails, and WhatsApp.

Provide clear communication and assistance to customers regarding internet plans, service issues, and account details.

Maintain and update customer records, billing information, and service status in the system.

Coordinate with technical teams for service installations, complaints, and follow-ups.

Prepare daily reports, documentation, and basic office correspondence.

Assist in managing office schedules, appointments, and general administrative tasks.

Support sales team by sharing plan details, quotations, and follow-up communication.

Ensure smooth office operations and maintain a professional work environment.

Requirements:

Female candidate

Strong English communication skills (spoken and written).

computer knowledge (MS Office, email handling, data entry).

Ability to multitask and manage time effectively.

Customer-friendly attitude and problem-solving approach.

Previous experience in ISP or customer service is a plus.

Benefits:

Competitive salary

Friendly work environment

Growth opportunities in the ISP industry

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.