Back Office Coordinator

10,000 - 15,000 /month

Easy Services

Vashi, Mumbai

6 - 12 months Experience in Back Office / Data Entry

10 Openings

Full Time

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Back Office Coordinator to join our team at Easy Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to service provider. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.

More about this Back Office Coordinator job

What is the eligibility criteria to apply for this Back Office Coordinator job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Back Office Coordinator job?
Ans: This Back Office Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Coordinator job?
Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., Easy Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Coordinator role?
Ans: There is an immediate opening of 10 Back Office Coordinator at Easy Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Coordinator job?
Ans: This Back Office Coordinator job has 09:00 AM - 06:00 PM timing.