Back Office Coordinator

Role Summary:

The Follow-Up Coordinator is responsible for ensuring smooth communication and coordination between customers, field engineers, and internal teams. This role involves handling customer complaints, tracking task progress, monitoring payments, overseeing material deliveries, and maintaining accurate documentation to support efficient operations.

Key Responsibilities:

Receive, log, and update customer complaints in the database, ensuring timely acknowledgment and resolution tracking.

Coordinate with field engineers to monitor task progress and confirm timely completion.

Follow up with customers regarding pending payments and update records accordingly.

Track material delivery schedules and ensure execution of related tasks in coordination with suppliers and internal teams.

Prepare and maintain accurate records, reports, and documentation related to follow-up activities.

Requirements:

Strong communication and interpersonal skills for effective coordination with customers and internal teams.

Good organizational and time-management abilities to handle multiple tasks efficiently.

Proficiency in MS Office (Word, Excel, Outlook) and database management systems.

Prior experience in customer service, coordination, or administrative roles will be an advantage.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 6+ years Experience.

More about this Back Office Coordinator job

1. What is the eligibility criteria to apply for this Back Office Coordinator job?
   Ans: The candidate should be All Education levels and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Back Office Coordinator job?
   Ans: This Back Office Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Coordinator job?
   Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., ASHWINI ELECTRONICS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Coordinator role?
   Ans: There is an immediate opening of 1 Back Office Coordinator at ASHWINI ELECTRONICS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Coordinator job?
   Ans: This Back Office Coordinator job has 09:30 सुबह - 06:00 शाम timing.