Back Office Coordinator

JOB RESPONSIBILITIES

Increase donor footfall through effective coordination and collaboration with Travel Facilitators, donors, internal donor coordinators, MRD teams, and doctors on a day-to-day basis.

Handle all donors and Travel Facilitators with professionalism, ensuring discipline, confidentiality, and a positive experience at all times.

Accurately document donor information during onboarding in line with compliance standards and SOPs.

Process and forward complete donor files to the Head Office for payment approval in a timely manner post pickup.

Manage donor transfers to other centers as required.

Share daily donor reports and updates with the Head Office.

PREFERRED WORK EXPERIENCE

1–3 years of experience in Operations or Healthcare-related roles.

Exposure to donor coordination or clinical operations will be an added advantage.

FUNCTIONAL COMPETENCIES

Prior experience in a relevant operational role, ideally within clinical/healthcare operations.

Ability to creatively identify, engage, and build relationships with Travel Facilitators.

Strong collaboration skills for effective coordination with internal and external stakeholders.

BEHAVIOURAL COMPETENCIES

Analytical mindset with strong data-driven decision-making skills.

Polite, patient, and capable of managing crisis situations when required.

QUALIFICATION

Postgraduate Degree in Management / MBA (Marketing preferred).

Graduate degree in Science is preferred.

IT PROFICIENCY

Office 365

MIS Reporting

PREFERRED AGE

25 – 35 Years

EXTERNAL INTERFACE

Donors

Travel Facilitators

INTERNAL INTERFACE

Center Staff

Internal Stakeholders

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Back Office Coordinator job

1. What is the eligibility criteria to apply for this Back Office Coordinator job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Coordinator job?
   Ans: This Back Office Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Coordinator job?
   Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., Aastral International.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Coordinator role?
   Ans: There is an immediate opening of 1 Back Office Coordinator at Aastral International
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Coordinator job?
   Ans: This Back Office Coordinator job has 09:00 AM - 06:00 PM timing.