Back Office Assistant

Job Summary:

we a are looking for a detail- oriented and customer focused back office executive to handle all backend operations related to travel bookings including train, bus, flight tickets, hotel reservations, and holiday packages. the role requires strong communication, computer proficiency and coordination skills to ensure smooth travel arrangements for client.

Key Responsibilities:

• Handle domestic and international ticket bookings (train, bus, flight).

  Manage hotel reservations and holiday package arrangements.

  Coordinate with travel partners, vendors, and customers via email & phone.

  Maintain records of bookings, payments, invoices, and client details.

  Prepare travel itineraries, quotations, and confirmations.

  Assist in cancellation, refund, and rescheduling processes.

  Support the sales and customer service team with accurate backend data.

  Update booking status and reports in CRM / travel management software.

  Ensure customer satisfaction through timely communication and follow-up.

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  Required Skills:

  Good communication (English, Hindi, Gujarati ).

  Strong computer knowledge (MS Office, Internet, Email handling).

  Familiarity with travel portals (IRCTC, MakeMyTrip, Yatra, etc.) is an advantage.

  Attention to detail and accuracy in data entry.

  Time management and multitasking ability.

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  Qualifications:

  Minimum 12th pass / Graduate in any discipline.

  0–1 years of experience in travel or back-office operations (freshers can also apply).

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Universal Manpower.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 1 Back Office Assistant at Universal Manpower
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 10:00 AM - 07:00 AM timing.