Back Office Assistant

Key Responsibilities:

• Handle day-to-day back-office operations related to Annual Maintenance Contracts (AMC).

• Maintain AMC agreements, renewal schedules, and client service records.

• Coordinate with site supervisors, technicians, and vendors for AMC service calls.

• Prepare quotations, invoices, and follow up for payments.

• Track complaints/service requests and ensure timely resolution.

• Maintain client database and generate MIS reports for management.

• Assist in scheduling preventive maintenance visits and ensuring completion reports.

• Support purchase team in material requisition and stock updates.

• Communicate with clients via email/phone for service updates and reminders.

• Ensure proper filing, documentation, and record keeping of all AMC-related activities.

Required Skills & Qualities:

• Strong knowledge of MS Office (Excel, Word, PowerPoint) and email correspondence.

• Good communication and coordination skills.

• Ability to multitask and handle client queries efficiently.

• Detail-oriented with good record-keeping ability.

• Knowledge of interior works/maintenance services (preferred).

Qualifications:

• Graduate in any discipline.

• 1–3 years of experience in back-office / customer support / AMC coordination (preferably in interiors or facility management).

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., TRANCE INTERIORS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 1 Back Office Assistant at TRANCE INTERIORS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 10:00 दोपहर - 07:00 शाम timing.