We are looking for a Back Office Assistant to join our team at Shri Ram Sharan Build Con Private Limited. The role offers ₹18500 - ₹20500 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.
More about this Back Office Assistant job
What is the eligibility criteria to apply for this Back Office Assistant job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹20500 per month that depends on your interview. It's a Full Time job in Bettiah.
How many working days are there for this Back Office Assistant job?
Ans: This Back Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Assistant job?
Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Shri Ram Sharan Build Con Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Assistant role?
Ans: There is an immediate opening of 8 Back Office Assistant at Shri Ram Sharan Build Con Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Assistant job?
Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Benefits
Meal
Skills Required
Computer Knowledge, Domestic Calling, Non-voice/Chat Process
Shift
Day
Salary
₹ 18500 - ₹ 20500
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Manish
Posted 10+ days ago
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