Back Office Assistant

salary 18,500 - 20,500 /month
company-logo
job companyShri Ram Sharan Build Con Private Limited
job location Banuchapar, Bettiah
job experience0 - 6 months Experience in Back Office / Data Entry
Replies in 24hrs
8 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Assistant to join our team at Shri Ram Sharan Build Con Private Limited. The role offers ₹18500 - ₹20500 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

  1. What is the eligibility criteria to apply for this Back Office Assistant job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18500 - ₹20500 per month that depends on your interview. It's a Full Time job in Bettiah.
  3. How many working days are there for this Back Office Assistant job?
    Ans: This Back Office Assistant job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Back Office Assistant job?
    Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., SHRI RAM SHARAN BUILD CON PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Back Office Assistant role?
    Ans: There is an immediate opening of 8 Back Office Assistant at SHRI RAM SHARAN BUILD CON PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Back Office / Data Entry job.
  8. What are the timings of this Back Office Assistant job?
    Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

Meal

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 18500 - ₹ 20500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Manish
Posted 3 days ago
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