Back Office Assistant

Job Title: Back Office & Customer Support Executive

Salary: ₹12,000 – ₹15,000 per month Experience: 0 – 2 Years (Freshers are welcome)

Job Overview

We are looking for a versatile Back Office Assistant who can also serve as a Cold Caller. The ideal candidate will be responsible for maintaining high-quality data while actively engaging with customers to drive business growth. You must have a balance of technical accuracy and excellent verbal communication skills.

Key Responsibilities

• Cold Calling & Lead Generation: Make outbound calls to potential customers, introduce our services, and handle initial inquiries.

• Customer Handling: Manage incoming customer calls, resolve queries professionally, and maintain positive client relationships.

• Data Management: Accurately update and maintain company databases, spreadsheets, and systems.

• Record Keeping: Organize physical and digital records for easy access and efficient retrieval.

• Quality Control: Verify data accuracy, identify inconsistencies, and correct errors promptly.

• Reporting: Generate daily/weekly reports and summaries to assist management in decision-making.

• Confidentiality: Ensure the security and privacy of sensitive company and customer information at all times.

Job Requirements

• Education: Minimum 12th Pass (Higher Secondary).

• Communication Skills: Strong verbal communication skills with the ability to speak clearly and convincingly.

• Technical Skills: Basic knowledge of MS Office (Excel & Word) and data entry tools.

• Customer Service: Ability to handle customer rejections gracefully and maintain a polite tone.

• Organizational Skills: High attention to detail and the ability to manage multiple tasks efficiently.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.