Back Office Assistant

Job Title: Operations Executive (Office Work)

Location: Chennai

Experience: 2–5 Years

Industry: Food & Beverage / Quick Service Restaurant (QSR)

Department: Operations

Employment Type: Full-Time

Role Overview

Chai Waale is seeking a highly motivated and detail-oriented Operations Executive to join our Head

Office Operations Team in Chennai.

The ideal candidate will have 2-4 years of experience in operations management, with a strong focus

on supporting day-to-day activities, streamlining processes, and ensuring smooth execution across

departments.

This is a hands-on coordination role offering exposure to all aspects of operational management —

including process optimization, quality control, reporting, and inter-departmental coordination.

Key Responsibilities

• Assist in day-to-day operational activities and monitor progress to ensure timely and quality

completion of tasks.

• Manage and track inventory levels, maintain stock records, and ensure accurate documentation.

• Coordinate with internal departments to facilitate seamless operations and resolve process-related

issues.

• Track and analyze operational data to identify gaps and recommend improvements.

• Maintain proper documentation for inventory, vendor performance, and logistics coordination.

• Monitor external service providers to ensure adherence to Service Level Agreements (SLAs).

• Support the Operations Manager in planning and implementing strategies to improve efficiency

and reduce costs.

• Prepare operational reports, assist in budget planning, and maintain MIS records.

• Ensure compliance with company policies, safety protocols, and operational SOPs.

• Provide administrative and analytical support to the Operations Department as required.

Key Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field.

• 2–4 years of relevant experience in operations or administrative coordination.

• Strong analytical, organizational, and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficiency in MS Office (Excel, Word, PowerPoint) and documentation.

• Ability to manage multiple tasks in a fast-paced environment.

• High attention to detail, accuracy, and process discipline.

• A proactive and self-driven individual who works well both independently and in a team setup

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 6 years of experience.