Back Office Assistant

12,500 - 22,550 /month

Jatin Collection

Civil Lines, Ludhiana

0 - 3 years Experience in Back Office / Data Entry

5 Openings

Full Time

Job Highlights

undefined Telecom / ISP

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Back Office Assistant to join our team at Jatin Collection. The role offers ₹12500 - ₹22550 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.

More about this Back Office Assistant job

Can freshers or experienced candidates apply for this Back Office Assistant role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Back Office Assistant role.
What is the salary and job type for this role?
Ans : The salary for this Back Office Assistant job ranges between ₹12,500-₹22,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Back Office Assistant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Back Office Assistant job. Only female candidates can apply.
Where is this job located?
Ans : This Back Office Assistant job is located in Civil Lines, Allahabad.
Why should you apply for this Back Office Assistant job?
Ans : This Back Office Assistant job offers a salary between ₹12,500-₹22,500 per month. This is a Full Time opportunity and has 5 openings available.