Back Office Assistant

15,000 - 25,000 /month

Infinite Group

Kodambakkam, Chennai

Freshers in Back Office / Data Entry

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Meal

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre BPO Executive to join our team at Infinite Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Assistant job

What is the eligibility criteria to apply for this Back Office Assistant job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Back Office Assistant job?
Ans: This Back Office Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Assistant job?
Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Infinite Group.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Assistant role?
Ans: There is an immediate opening of 5 Back Office Assistant at Infinite Group
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Assistant job?
Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.