Back Office Assistant

We are looking for a dedicated and enthusiastic Customer Support / Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, resolving customer queries, and ensuring customer satisfaction. As the first point of contact, you will provide exceptional customer service, assist in product-related inquiries, and work to resolve any issues in a timely and professional manner.

Key Responsibilities:

• Make outbound calls to potential customers, existing clients, or leads, introducing products/services.

• Handle inbound calls from customers, addressing inquiries, complaints, and requests.

• Provide accurate information about products and services.

• Identify and resolve customer issues or complaints through effective communication.

• Document and maintain records of customer interactions, transactions, and inquiries.

• Follow up with customers to ensure their issues have been resolved

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., GIFFY INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 3 Back Office Assistant at GIFFY INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.