Back Office Assistant

Role Overview

The Admin / Backend Executive is responsible for providing administrative and back-office support to ensure smooth day-to-day operations. This role involves handling documentation, coordinating with internal teams, maintaining records, and supporting sales and installation teams with backend processes.

Key Responsibilities

• Manage and maintain customer records, documents, and data accurately

• Prepare, update, and organize quotations, proposals, invoices, and reports

• Coordinate with sales, installation, and operations teams for job progress updates

• Handle email communication, follow-ups, and internal coordination

• Upload and manage documents on CRM systems and internal portals

• Assist with rebate applications, compliance paperwork, and approvals

• Ensure all backend processes are completed within timelines

• Maintain proper filing systems (digital and physical)

• Support management with administrative tasks and reporting

Skills & Requirements

• Basic to good knowledge of MS Excel, Word, and email communication

• Strong organizational and time-management skills

• Attention to detail and accuracy in documentation

• Ability to coordinate with multiple teams

• Good written and verbal communication skills

• Ability to work independently and handle pressure

• Prior admin/back-office experience preferred (but not mandatory)

Preferred Qualities

• Proactive and responsible attitude

• Problem-solving mindset

• Willingness to learn processes and systems

• Team-player with a professional approach

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.