Job description : Back Office Executive
A Back Office Executive is responsible for supporting and ensuring smooth operations. Their duties include:
Data Entry: Recording and updating information into the database accurately and efficiently.
Processing Transactions: Handling and processing routine transactions such as invoices, receipts, and payments.
Record Keeping: Maintaining accurate and organized records of transactions and other relevant data.
Customer Support: Answering customer inquiries, resolving problems, and providing information as needed.
Documentation: Preparing reports, maintaining records, and organizing files.
Compliance: Ensuring all activities comply with company policies and regulations.
Team Support: Assisting team members and contributing to team goals.
Reporting: Generating reports and presenting findings to management.
Assist in resolving customer complaints and issues promptly.
The ideal candidate for this role should have attention to detail, and the ability to work independently and in a team environment.