A back office job description involves non-client-facing, administrative tasks essential for smooth business operations, focusing on data entry, record-keeping, processing documents (invoices, orders), managing databases, HR support, finance/accounting, and ensuring internal workflows run efficiently, supporting front-office staff without direct customer interaction. Key responsibilities include data management, reporting, compliance, and coordination across departments, vital for overall organizational effectiveness.
Core Responsibilities
Data & Records: Data entry, database management, maintaining files (physical & digital).
Processing: Handling invoices, purchase orders, receipts, and transaction records.
Administrative Support: Scheduling, correspondence, inventory management.
Financial Tasks: Assisting with accounting, payroll, and bill payments.
Coordination: Liaising with other departments (Sales, HR, IT) for seamless operations.
Reporting: Generating reports and presentations.