Back Office Assistant

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Back Office / Data Entry job for candidates with 2 - 6+ years Experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹22000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., Businessgrowth.co.in.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 1 Back Office Assistant at Businessgrowth.co.in
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.