Back Office Assistant

Job Title: Inbound Customer Support Representative
Location: Vadodara Salary: Up to 2.2 LPA (Based on interview)
Job Type: Full-time (Flexible shifts, mostly day shifts)
Job Summary: We seek a customer-focused Inbound Customer Support Representative to handle credit card inquiries, resolve issues, and provide excellent service.
Key Responsibilities:
 Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.
 Assist with credit limit adjustments, card replacements, and account updates.
 Educate customers on benefits, rewards, and policies.
 Maintain records in CRM and ensure compliance with company policies.
 Meet performance metrics and deliver a positive customer experience.
Qualifications:
 Bachelor's degree required.
 Customer service experience, preferably in financial services.
 Strong communication, problem-solving, and multitasking skills.
 Proficiency in CRM tools and MS Office.
 Willingness to work flexible shifts (mostly day shifts).
Benefits:
 Competitive salary and career growth opportunities.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., ARISE SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 51 Back Office Assistant at ARISE SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 07:00 AM - 04:00 AM timing.