Back Office Assistant

We are looking for a BACK OFFICE ASSISTANT to join our team APNAASHIANA.COM. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LOANS. The role offers UP TO 15,000 STARTING and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12TH PASSand 1 TO 3 YEARS. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a MONDAY TO SATURDAY (SUNDAY OFF) week during the 10 TO 7 DAY shift.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Back Office Assistant job

1. What is the eligibility criteria to apply for this Back Office Assistant job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Assistant job?
   Ans: This Back Office Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., APNAASHINA.COM.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Assistant role?
   Ans: There is an immediate opening of 3 Back Office Assistant at APNAASHINA.COM
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Assistant job?
   Ans: This Back Office Assistant job has 09:00 AM - 06:00 PM timing.