Back Office Assistant Operations Manager

60,000 - 90,000 /month

Rewardbig Loyalty Solutions Private Limited

Sector 18 Gurgaon, Gurgaon

2 - 5 years Experience in Back Office / Data Entry

3 Openings

Full Time

Skills Required

Email Writing

Job Highlights

Graduate and above

Males Only

09:30 AM - 06:30 PM | 6 days working

Job Description

ASSISTANT MANAGER – OPERATIONS & KEY ACCOUNTS

Location: Gurgaon

Experience: 3–5 Years

Reporting To: Sr. Manager – Operations

About RewardBig

RewardBig is a rewards fulfilment and redemption management company serving leading loyalty programs, banks, and enterprise clients across India.

Key Responsibilities:

• Manage day-to-day reward fulfilment operations and client requirements.
• Coordinate with vendors, suppliers, logistics partners, and internal teams.
• Handle client communication, catalogue updates, product sourcing, and operational escalations.
• Negotiate with vendors and ensure competitive pricing and timely deliveries.
• Monitor order processing, inventory availability, and SLA adherence.
• Prepare operational reports and performance MIS.
• Support onboarding of new clients and operational projects.
• Identify opportunities to improve processes, efficiency, and customer experience.

Requirements

• 3–5 years of experience in Operations, Client Servicing, Customer Success, E-commerce, Loyalty, Rewards, Corporate Gifting, Procurement, or Supply Chain.
• Strong communication and stakeholder management skills.
• Good knowledge of Microsoft Excel and reporting.
• Ability to manage multiple priorities independently.
• Strong ownership, follow-up, and problem-solving skills.
• Experience in client-facing roles will be preferred.

Preferred Background

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.

More about this Back Office Assistant Operations Manager job

Who is eligible to apply for this Back Office Assistant Operations Manager job at Rewardbig Loyalty Solutions Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Email Writing for this Back Office Assistant Operations Manager job offered by Rewardbig Loyalty Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹60,000-₹90,000 per month in this Back Office Assistant Operations Manager position.
What is the work schedule for this Back Office Assistant Operations Manager job?
Ans : This Back Office Assistant Operations Manager job has 6 days working days and timings from 09:30 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this Back Office Assistant Operations Manager job?
Ans : There are 3 vacancies for this Back Office Assistant Operations Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Back Office Assistant Operations Manager role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Back Office Assistant Operations Manager, you will work on skills like Email Writing.
What is the job location for this position?
Ans : The job location for this Back Office Assistant Operations Manager position is Sector 18 Gurgaon, Gurgaon.
Who is the right fit for this Back Office Assistant Operations Manager job?
Ans : A candidate having skills like Email Writing with 2-5 years of experience is the right fit for this Back Office Assistant Operations Manager job.
What makes this Back Office Assistant Operations Manager job a good opportunity?
Ans : This Back Office Assistant Operations Manager job is a good opportunity as it offers a salary between ₹60,000-₹90,000 per month. This is a Full Time job and has 3 openings.