Assistant Operations Manager

30,000 - 40,000 /month

Northern Credit & Collection Business Private Limited

Janakpuri, Delhi

2 - 5 years Experience in Back Office / Data Entry

1 Opening

Full Time

Contract

Skills Required

Computer Knowledge

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

Graduate and above

Females Only

10:00 AM - 07:00 PM | 6 days working

Job Description

Job Description – Assistant Manager Operations (Collections & Recovery)

Position: Assistant Manager – Operations

Department: Collections & Recovery

Key Responsibilities:

Manage day-to-day operations of the Collections & Recovery team.
Ensure achievement of monthly collection and recovery targets set by the client and organization.
Monitor team performance, productivity, and quality standards.
Provide guidance, coaching, and support to team members to improve performance.
Prepare and share daily, weekly, and monthly performance reports.
Maintain strong client relationships and act as the primary point of contact for operational matters.
Analyze collection trends and implement strategies to improve recovery rates.
Ensure compliance with client requirements, company policies, and UAE regulations.
Handle escalations and resolve operational issues in a timely manner.
Conduct team meetings, performance reviews, and training sessions.

Requirements:

Experience in Collections & Recovery operations, preferably in UAE processes.
Strong leadership and team management skills.
Ability to manage client communications and stakeholder relationships.
Good analytical, reporting, and problem-solving skills.
Proficiency in MS Excel and reporting tools.
Excellent verbal and written communication skills.

Key Performance Indicators (KPIs):

Achievement of monthly collection and recovery targets.
Team productivity and performance management.
Client satisfaction and relationship management.
Quality and compliance adherence.
Reduction in delinquency and improvement in recovery rates.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 2 - 5 years of experience.

More about this Assistant Operations Manager job

What skills and experience do you need for this Assistant Operations Manager job?
Ans : To apply for this Assistant Operations Manager job, candidates should have skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word along with 2-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this Assistant Operations Manager position.
What are the working days and timings for this job?
Ans : This Assistant Operations Manager job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-5 years of experience can apply for this Assistant Operations Manager job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Assistant Operations Manager, you will work on skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word.
Where is this job located?
Ans : This Assistant Operations Manager job is located in Janakpuri, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Email Writing, Internet Surfing, MS Excel, MS Word along with 2-5 years of experience is ideal for this Assistant Operations Manager job.
Why should you apply for this Assistant Operations Manager job?
Ans : This Assistant Operations Manager job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.