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Administrative Assistant

salary Not Disclosed
company-logo
job companyUnited Parcel Service (india) Private Limited
job location Ramtekadi, Pune
job experience0 - 1 years Experience in Back Office / Data Entry
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Administrative Assistant-11 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Provides comprehensive customer service support to both external and internal stakeholders, including but not limited to Sales Support, Healthcare, Claims, Commercial Support, Brokerage, SCS, and Billing and any future commercial and support functions. Ensures the maintenance of positive customer relations and the fair, effective resolution of inquiries, exceptions, complaints, and claims in accordance with consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Formulates improvement plans based on customer survey feedback. Offers customer service support through various channels such as calls, emails, SMS, and chats. Processes back-office activities and monitors the resolution process of customer cases. Documents incoming information regarding customer concerns and conducts thorough investigations until the case is resolved. Provides administrative or technical support to ensure effective on-going operations. Applies knowledge of established processes and procedures to execute with excellence. Applies foundational skills to perform routine, clearly defined administrative tasks. Work is guided and reviewed by a more experienced colleague. Impacts the accuracy of own work. Entry level to an administrative support career progression. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Details

  • It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.

More about this Administrative Assistant job

  1. Can freshers or experienced candidates apply for this Administrative Assistant role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Administrative Assistant role.
  2. What salary is offered for this Administrative Assistant job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Administrative Assistant job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ramtekadi, Pune.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Administrative Assistant job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Administrative Assistant job is located in Ramtekadi, Pune.
  8. Why should you apply for this Administrative Assistant job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

UNITED PARCEL SERVICE (INDIA) PRIVATE LIMITED
Posted a day ago
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