
documentation and Data Management: Collect, verify, and organize all required loan documentation, such as KYC documents, financial statements (bank statements, pay stubs), and credit reports. Accurately enter and update borrower information and loan status into internal systems and databases.
Verification and Analysis: Perform preliminary reviews and background checks of applicants to assess creditworthiness and ensure the provided information is complete and authentic. Calculate key metrics like debt-to-income and loan-to-value ratios.
Coordination and Communication: Act as an intermediary between loan officers, underwriters, clients, and third-party vendors (e.g., property appraisers, title companies) to resolve discrepancies and gather missing information.
Compliance and Reporting: Ensure all loan files adhere to company policies, internal lending guidelines, and relevant financial regulations (e.g., RBI guidelines in India). Prepare and maintain accurate Management Information System (MIS) reports on loan applications and file statuses for audits and management review.
Process Efficiency: Monitor active loan files to ensure timely processing and meet deadlines (Turnaround Time or TAT). Identify potential issues and streamline workflows to improve overall operational efficiency.
Required Skills and Qualifications
Education: A bachelor's degree in Commerce, Finance, Business Administration, or a related field is typically preferred, though freshers with strong skills may be considered for entry-level roles.
Technical Skills:
Proficiency in MS Office Suite, especially MS Excel (for data analysis and reporting).
Familiarity with loan management systems (LMS), Loan Origination Software (LOS), or CRM platforms.
Basic knowledge of accounting principles and financial software.
Soft Skills:
Attention to detail and accuracy is paramount due to the sensitive nature of financial data.
Strong organizational and time-management skills to handle a high volume of applications and meet deadlines.
Excellent verbal and written communication skills for coordinating with various stakeholders.
Analytical and problem-solving abilities to identify and resolve issues or discrepancies in documentation.
Ability to work independently and as part of a team in a fast-paced environment.