Admin Executive

The Offshore Admissions and Administration Officer is responsible for managing international student applications from initial enquiry through to enrolment and commencement. The role involves evaluating documents, processing admissions, issuing offer letters and Confirmation of Enrolment (CoE) documentation, maintaining student records, liaising with education agents, and ensuring compliance with standards.

Key Responsibilities

Admissions Management

• Process international student enrolment applications accurately and within required timeframes.

• Maintain effective communication with prospective students regarding application status.

• Assess applications against course entry requirements, including academic and English language requirements.

• Verify supporting documentation and ensure authenticity, where required and follow up on outstanding documentation.

• Issue Offer Letters, Written Agreements, Invoices, and Confirmation of Enrolment (CoE) documents.

• Ensure every admission file adheres strictly to the ESOS Act, National Code, and CRICOS standards.

• Assist management with internal compliance reviews and quality audits.

• Participate actively in process reviews and continuous improvement initiatives for the admissions team.

• Maintain accurate admissions records in the PRISMS and Student Management System (SMS).

• Managing high-volume data entry with attention to detail

• Update student records, enrolments, course changes, and personal details.

• Process deferments, suspensions, cancellations, transfers, and course variations as directed.

• Collaborate with internal teams to assist with student orientation and commencement preparations.

• Respond to education agent enquiries professionally and promptly regarding admissions.

• Finalise agent education agent’s documentation including verifying official registration documents and processing agreements.

• Support general office administration duties as required.
  
  Knowledge and Skills Required
  
  Experience navigating Student Management Systems or equivalent enterprise CRM software.
  High attention to detail with zero tolerance for record-keeping errors or data gaps
  Expertise in using Microsoft Office Suite (Word, Excel, Outlook) for daily administrative operations
  Excellent verbal and written skills
  Multitasking and time management skills.
  Critical thinking and attention to detail

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.