Roles & Responsibilities:-
Prepare and process customer invoices for transportation, logistics and warehousing services.
Verify POD (Proof of Delivery), LR (Lorry Receipt), consignment details and other supporting documents before processing invoices.
Ensure billing accuracy by cross-checking freight charges, transportation rates, additional charges and customer agreements.
Coordinate with the POD, Operations, Transport and Warehouse departments to collect pending documents and resolve billing discrepancies.
Maintain proper records of invoices, billing statements, debit notes and credit notes.
Monitor pending PODs and ensure timely submission of supporting documents for billing.
Verify customer-wise billing details and ensure invoices are generated within the prescribed timelines.
Assist in preparing monthly billing reports, outstanding statements and reconciliation reports.
Coordinate with customers and internal teams regarding invoice queries, payment discrepancies and billing corrections.
Ensure proper documentation and filing of billing records for audit and future reference.
Work on billing software, ERP systems and MS Excel to maintain and update billing data.
Support the Accounts team in GST-related billing documentation and other billing compliance requirements.