• Manage client and franchise communication from order to project completion.
• Prepare quotations, BOQs, and project documentation.
• Coordinate with Sales, Design, Production, Procurement, Finance, and Installation teams.
• Plan site measurements, installations, and project schedules.
• Monitor project timelines, resolve issues, and ensure on-time project delivery.
• Coordinate and manage the Client Services team to ensure smooth project execution.
• Maintain high levels of client and franchise satisfaction.