Gemini said
In a professional office setting, a Front Office Assistant (combining receptionist and service duties) acts as the primary face of the company. This role requires a balance of high-level organization and excellent hospitality to ensure both guests and staff are well-supported.
## Job Overview
The Front Office & Hospitality Assistant is responsible for managing the reception area, greeting visitors, and providing internal office service. This dual role ensures a welcoming environment while maintaining the smooth day-to-day operations of the workspace.
## Key Responsibilities
1. Reception & Administration
First Point of Contact: Greet clients and visitors with a professional demeanor and direct them to the appropriate person or meeting room.
Communication Management: Handle incoming calls, redirect inquiries, and manage the general office email inbox.
Logistics: Receive, sort, and distribute daily mail/deliveries; coordinate outgoing couriers.
Security: Maintain office security by following safety procedures and monitoring the visitor logbook.
2. Office Service & Hospitality
Meeting Support: Prepare conference rooms before meetings, ensuring they are clean and equipped with necessary materials.
Beverage & Food Service: Serve tea, coffee, or refreshments to guests and senior management during high-level meetings.
Kitchen Maintenance: Oversee the pantry or kitchen area, ensuring coffee machines are functional and supplies (snacks, beverages, milk) are well-stocked.
Event Assistance: Assist in setting up for in-office events, luncheons, or staff celebrations.