Wholesale Banking Process Team Member

Team Member-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Team Member – CIIB PROCESS Department Wholesale Banking – CIIB Process team Location Mumbai Number of Positions 1 Reporting Relationship Process Manager Position Grade M3 / M4 Job Role : Documenting and implementation of business processes, workflows, policy and procedures based on discussions with product owners / Operations team / Process teams and further identification / creation of process flows with an emphasis on accuracy and compliance with business needs. Liaisoning with stakeholders like Compliance / Risk / Product / Legal etc. to gather information. Documentation of business processes, defining delegation metrics, workflows and training material. Providing tailor-made solutions to business for specific requirements Provide assistance to Product / Operations / Management / Credit Identification and review of existing processes for revision / updation Handling query desk for quick resolution of queries / clarifications raised by channel Knowledge of Banking Products, Trade products, Credit Lending and Operations Discussion with Subject Matter Experts to understand work functions and processes and gather information Develop materials to document business and operational end-to-end process flows Improvise the processes basis other findings and information from Subject matter experts Should be able to think proactively for process changes from Business Process Reengineering perspective Knowledge of Regulatory Guidelines Should be aware of competitive practices and eye for market intelligence and competition. Strong Communication skills, Assertive attitude and Good analytical skills & eye for details Strong follow up ability & keenness Job Requirements : Experience Level Entry Level